About Us
Website owner:
OR-MET Patryk Kujawa
Rusiborek 39, 63-014 Rusiborek, Poland VAT ID: PL7861725168
Email: support@turfex.eu
Website: https://turfex.eu
1. General Provisions
1. These Terms & Conditions (“Terms”) govern the use of the turfex.eu website and the purchase of products offered by OR-MET Patryk Kujawa.
2. By using the website or placing an order, the customer agrees to these Terms.
3. Matters not covered herein are governed by Polish law, including the Civil Code and the Consumer Rights Act.
2. Definitions
• Seller – OR-MET Patryk Kujawa.
• Customer / Buyer – a natural or legal person purchasing products from the store.
• Consumer – a natural person making a purchase unrelated to business activity.
• Website / Store – the turfex.eu site.
• Product / Goods – lawn and garden equipment and accessories offered for sale.
3. Use of the Website
1. Access to the website requires an internet-enabled device and an up-to-date web browser.
2. It is prohibited to post or transmit any unlawful or harmful content.
3. The Seller may temporarily suspend website operation for maintenance or updates.
4. Orders and Contract Formation
1. Orders are placed through the online form available at turfex.eu.
2. Product information constitutes an invitation to make an offer.
3. A sales contract is concluded when the Seller confirms acceptance of the order by email.
4. The customer must provide accurate and up-to-date contact information.
5. Prices and Payments
1. All prices are shown in PLN or EUR, including VAT, depending on the customer’s selection.
2. Accepted payment methods include bank transfer, electronic payments, and others indicated at checkout.
3. The Seller reserves the right to change prices, which does not affect confirmed orders.
6. Delivery and Shipping
1. Deliveries are made within Poland and selected EU countries.
2. Details regarding delivery costs and times are provided in the Shipping Policy.
3. In case of delays beyond the Seller’s control, the customer will be informed of the new estimated delivery date.
7. Returns and Right of Withdrawal
1. Consumers have the right to withdraw from the contract within 14 days of receiving the goods without giving any reason.
2. The full procedure and conditions are described in the Returns & Refund Policy.
3. For used or dirty equipment, the refund amount may be reduced according to the loss
of value.
8. Warranty and Complaints
1. All products are covered by a manufacturer’s or seller’s warranty.
2. Detailed conditions are described in the Warranty Policy.
9. Liability and Copyright
1. The Seller is not liable for damage resulting from improper use of the products
2. All materials on the website (texts, photos, graphics) are the property of the Seller or its partners and are protected by law.
10. Privacy and Cookies
1. Personal data are processed in accordance with the Privacy Policy.
2. The website uses cookies for analytical and marketing purposes – see the Cookies Policy for
details.
11. Final Provisions
1. Polish law applies to all matters not covered herein.
2. Any disputes will be settled by the court having jurisdiction over the Seller’s registered office.
3. The Seller reserves the right to amend these Terms – the current version is always available on turfex.eu.
Contact
For any questions regarding these Terms, please contact:
Email: support@turfex.eu